Skip to content
câmara descartávelcamaradescartavel.pt

Frequently asked questions

What people ask before buying.

If something is missing, it is because we have not been asked yet. Ask us.

Guests and the camera

Do guests have to install anything?

No. They scan the QR code and it opens in the phone's browser. No app to install and no account to create.

How many photos can each guest take?

24, like a disposable camera's roll. It is fixed: it does not change with the tier, it does not change with the event, and there is no way to increase it. The limit is the product — it is what makes people choose the photo.

How long does the camera last?

48 hours from the hour the host chooses. After that it closes and no more photos can be taken. Viewing the photos stays possible for the whole retention period of the tier.

What if a guest loses signal in the middle of the party?

The photos wait on their phone and go up when signal comes back, as long as they keep the page open or come back to it. The page tells them how many photos are still waiting and until when. There is a whole page about this: what if it stops during the party?

Does each guest take their photos home?

Yes — their own photos. The host is the one who takes the whole event, in a ZIP. To download theirs, a guest identifies themselves at that moment: without it there is no way to know which are theirs without handing them somebody else's.

The wall and the screen

Do photos appear straight away, or only the next day?

Straight away. With signal, seconds pass between the shot and the photo on the wall. If you prefer the anticipation, there is a reveal delay in the event's settings.

Can I see photos before everybody else does?

Yes. There is an «approve before showing» switch that holds photos back until somebody approves them, one by one. It ships off, because instant is the product — and because approving a hundred photos in the middle of your own party is real work.

Is there automatic moderation? Does anything block unsuitable photos?

There is no automatic image checking. No computer looks at the photos and decides. What exists is: the approve-before-showing switch, the ability to remove any photo, and a brake that suspends capture for the whole event at once. We would rather say it than let anyone assume a safety net that is not there.

Does the party screen show more than the wall?

No, deliberately. The screen is on a projector in front of everybody: it shows exactly what the wall shows, presented differently. No names, no held-back photos, no per-person counters.

Prices, deadlines and money

Is there a free tier to try it out?

No. There is a demo showing the wall developing, the roll counting down and the party screen. The paid entry point is Essential, €39.

How do I pay?

MBWay, Multibanco or card. A couples event is prepaid and paid once: nothing renews. A studio subscription is monthly or yearly.

How long do the photos stay available?

90 days on Essential, 1 year on Party, 2 years on Large. We send an email 30 days, 7 days and 1 day before the end — and you can buy more time if you need it.

What if more guests turn up than the tier assumed?

They come in. The guest count is a reference for choosing a tier, not a door: we tell the host and suggest moving up, but nobody is turned away in the middle of a party.

Does your brand show up at the party?

Yes, on every couples tier — Large included. Large gives you your own logo and typeface, not complete own branding. Our brand only disappears on the studio tiers, which is where the photographer resells under their own name.

Privacy

Who sees the guests' photos?

Whoever has the event's link. The wall and the party screen are the event's public view — that is what they are for. Anyone who appears in a photo can ask for it to be removed.

Do guests have to give their name?

It depends on how the host sets the event up: identification can never be asked for, be asked for only when a guest acts, or be asked for at entry. In every case, anyone who wants to download their own photos identifies themselves at that moment — there is no other honest way to hand them the right photos.

Does this site track me?

No. This site loads no fonts, scripts or images from other servers, sets no advertising cookies and has no third-party analytics. The product's details are in privacy and GDPR.

I am a photographer. Can I resell this under my own name?

Yes — that is why the studio tiers exist. White label on both, your own domain on Pro, and a GDPR processor agreement in the panel. See for photographers.